Shipping Policy

WHAT DELIVERY OPTIONS DO I HAVE?

When your destination country is the U.S and Italy., you can choose between Standard Delivery and Express Delivery.

STANDARD DELIVERY:

Standard Receiving Time = Processing time + Shipping time=18-30 business days 

Standard Shipping fee is $6.99, 

Standard delivery is free for orders $69, The discount applies automatically at the checkout.

During peak seasons and promotional sales, delivery might take a little longer.

EXPRESS DELIVERY:

Express Receiving Time = Processing time + Shipping time=10-20 business days

Express Shipping fee is $20.

During peak seasons and promotional sales, delivery might take a little longer.

When your destination country is the Canada., you can choose between Standard Delivery

STANDARD DELIVERY:

Standard Receiving Time = Processing time + Shipping time=18-30 business days 

Standard Shipping fee is $20, 

Standard delivery is free for orders $69, The discount applies automatically at the checkout.

WHERE DOES CHICMATCHING DELIVER?

U.S.: We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.

Italy:We ship orders to all Italy states Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.

Canada:We ship orders to all  10 provinces and 3 territories Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order in your account.

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

We ship to all locations on a DDU (Delivery Duty Unpaid) basis, which means that product prices displayed are exclusive of all taxes and duties.

Once your order arrives at its destination, you will be required to pay all import duties, customs and local sales taxes for the location that you’re shipping to. After you have placed your order, we’ll email you to seek your acceptance of these terms. For an estimate of taxes and duties on your purchase, please contact your local customs.